Returns & Exchanges
At Osprey, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is submitted, we will email you a prepaid shipping label and a return packing slip to include in your parcel.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached, and affix the prepaid label to the outside of the box.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing